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Refund Policy

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Committed to providing customers with high-quality products and personalized solutions.

Shandong Hongxinshuo Environmental Protection Technology Co., Ltd. is committed to providing high-quality products and excellent customer service. We understand that sometimes the product may not meet your expectations. In this case, we offer a refund policy that allows you to return the product within a certain period of time from the date of purchase.

Please note that we cannot guarantee or guarantee the results of any products we provide. Although we strive to provide high-quality products, the success of any product depends on various factors beyond our control. Therefore, we cannot provide refunds based on product performance.

Our refund policy is as follows:

  1. Return eligibility: If you are not satisfied with the product, you may be eligible to return it.
  2. Initiate a return: To initiate a return, please contact us through the following methods: ethanxin001@gmail.com.
  3. Return conditions: To meet the return conditions, the product must be in its original packaging and in a new state.
  4. Shipping and handling fees: Shipping and handling fees are non refundable.
  5. Return evaluation: After receiving the product, we will evaluate it to determine if it is suitable for return.
  6. Refusal Right: Please note that if the product does not meet our return policy standards, we reserve the right to refuse the return. If you have any questions or concerns about our refund policy, please feel free to contact us through the following methods: ethanxin001@gmail.com.

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